BS&A Software
Michael Marsh is an experienced Information Technology Support Specialist who has worked at BS&A Software since May 2013. Prior to that, Michael worked at Wide Open West from 2008 to April 2013 as a Telephony Specialist/Tier III Technical Support. In their current role, Michael assists with troubleshooting telephone and high speed internet issues and maintains accurate records for billing and provisioning information. Michael also has experience as a Technical Support Specialist, where Michael received inbound calls for television, high speed internet, and telephone troubleshooting. Michael graduated from Charlotte High School in 2006.
BS&A Software
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BS&A Software provides a tightly integrated system of software products designed specifically for municipalities that demand leading-edge, feature-rich solutions at a value price. They are driven to excellence in all areas of their business by focusing 100% of their efforts on solving customers’ problems, creating deep and lasting customerrelationships through unparalleled customer care, and tenaciously pursuing continued improvement in their software through innovation and customer feedback.Founded in 1987, BS&A Software has over 2000 municipal customers with over 7500 installations of their various software applications. They focus on four key areas of local government software:- Financial Management & Utility Billing- Property Based (Assessment and Tax Administration)- Internet Services- Community Development