Michael Emmanuel

Michael Emmanuel is a skilled IT Business and Support Analyst with extensive experience in ServiceNow and technical writing. Currently contracted at Eli Lilly and Company through BCforward since August 2023, Michael specializes in producing quality system documentation based on input from subject matter experts, ensuring timely delivery of clear and compliant materials. Prior experience includes roles as a ServiceNow Business Analyst at LTI - Larsen & Toubro Infotech from June 2020 to August 2023, and as a Business System Analyst at Coforge from June 2018 to May 2020. Michael began a career in IT project management as an IT Project Analyst/Manager at Femi Bhanks Realty from January 2016 to July 2017. Academically, Michael holds a Higher National Diploma in Estate/Business Management and Valuation, as well as a National Diploma in the same field, both from Yaba College of Technology in Lagos.