Building Societies Association
Debbie Enever is an experienced professional currently serving as the Head of External Affairs at the Building Societies Association since September 2023. Prior to this role, Enever held various positions at the Financial Ombudsman Service from August 2010 to September 2023, including Head of External Relations and Head of Public Policy. Enever also contributed to the Liberal Democrats as a Policy Officer from March 2008 to August 2010 and served as Director at LDCF from January 2005 to May 2009. From 2002 to 2005, Enever was the Head of Office for Women Liberal Democrats. Enever holds a Master of Science in Financial Services Regulation from Henley Business School and a Bachelor of Arts in History from the University of Cambridge.
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Building Societies Association
The Building Societies Association (BSA) is the voice for all 42 UK building societies and also represents seven of the larger credit unions. Building societies are for people, not shareholders. But what does this mean? Building societies are mutual organisations, therefore owned by their customers. They are therefore not driven by external shareholder pressure and operate in the interests of their members and their local communities. Building Societies have successfully looked after savings and provided mortgages for more than two hundred years. Mutuals consistently provide better service and higher customer satisfaction than other financial service providers. They outperform plc banks across various aspects of customer service, including treating customers fairly, value for money and being trusted to give good advice.