Building Societies Association
Elaine Morton is a seasoned legal and compliance professional with extensive experience in the financial services sector. Currently serving as the Head of Legal, Conduct Risk & Financial Crime at the Building Societies Association since January 2020, Elaine has held significant positions including Director of Compliance at Project Heather and Head of Conduct, Compliance & Financial Crime at Sainsbury's Bank. Previously, Elaine contributed as Group Secretary at Principality Building Society and held roles at Nationwide Building Society and Dunfermline Building Society, where responsibilities included compliance and risk management. Elaine's educational background includes an LLB in Law from the University of Dundee, completed from 1990 to 1995.
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Building Societies Association
The Building Societies Association (BSA) is the voice for all 42 UK building societies and also represents seven of the larger credit unions. Building societies are for people, not shareholders. But what does this mean? Building societies are mutual organisations, therefore owned by their customers. They are therefore not driven by external shareholder pressure and operate in the interests of their members and their local communities. Building Societies have successfully looked after savings and provided mortgages for more than two hundred years. Mutuals consistently provide better service and higher customer satisfaction than other financial service providers. They outperform plc banks across various aspects of customer service, including treating customers fairly, value for money and being trusted to give good advice.