Building Societies Association
Robin Fieth is the Chief Executive of the Building Societies Association since December 2013, representing mutual lenders and deposit takers across the UK. Additionally, Robin serves as a member of the board at Co-ops UK and participates in the General Assembly of the European Association of Co-operative Banks. Previous roles include being a trustee for CABA Charity and a member of the Technical Accounts Committee of the Thames Valley Society of Chartered Accountants. Robin's career also encompasses executive positions at the Institute of Chartered Accountants in England and Wales, The Downside Settlement, Transacsys plc, and GiroVend Cashless Systems PLC. Robin holds a BA Hons in Geography from Durham University and has been an influential figure in various financial and governance organizations since the early 2000s.
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Building Societies Association
The Building Societies Association (BSA) is the voice for all 42 UK building societies and also represents seven of the larger credit unions. Building societies are for people, not shareholders. But what does this mean? Building societies are mutual organisations, therefore owned by their customers. They are therefore not driven by external shareholder pressure and operate in the interests of their members and their local communities. Building Societies have successfully looked after savings and provided mortgages for more than two hundred years. Mutuals consistently provide better service and higher customer satisfaction than other financial service providers. They outperform plc banks across various aspects of customer service, including treating customers fairly, value for money and being trusted to give good advice.