Bill Covel

Bill Covel is an experienced professional in customer support and engagement, currently serving as APAC Support Engagement Manager at Bullhorn since January 2020, having previously held roles as Enterprise Support Analyst II and Tier 2 and Tier 1 Analyst. Prior to this, Bill worked as a Customer Experience Consultant at TAFE NSW, where responsibilities included providing frontline customer service and administrative support. Bill’s career also includes positions as a Customer Value Specialist at Suncorp Group, Claims Lodgement Consultant at The NRMA, and various customer service roles at INSA Freedom Insurance, Woolworths Group, and BOC South Pacific. Notably, Bill held the role of Commercial and Rewards Administrator at Appliances Online, managing client relationships and order processing. Bill holds a Certificate IV in Cyber Security from TAFE NSW and is currently pursuing a Certificate IV in General Insurance from ANZIIF.