Bumicom - Recording and beyond -

- VoiceLogging 
- Screen Recording 
- Quality Monitoring 
- Interaction Analytics | Speech Analytics and Text Analytis

Bumicom levert Communicatie Recording en Quality Monitoring oplossingen voor Contact Centers, Financiële Instellingen, Openbare Orde & Veiligheid organisaties en Verkeersleiding. Daarbij combineert Bumicom toewijding, vindingrijkheid, knowhow en marktkennis om te realiseren wat anderen alleen maar beloven.

- Voice Logging Analoog, TDM en SIP
- Quality Monitoring met evaluatie, coaching en rapportage modules
- Screen Recording
- E-Coaching
- CRM integratie
- Interaction Analytics, Spraakanalyse & Spraak-naar-Tekst analyse
- Geïntegreerde klanttevredenheidsonderzoeken
- Implementatie
- 24 x 7 support

Contact: 070 - 350 4500

Bumicom supplies voice recording and more general communications recording solutions for a large ever-growing loyal customer base. Bumicom also supplies solutions for quality monitoring of agents and processes within the call center. In doing so Bumicom combines dedication, ingenuity, know-how and market understanding to realize what others only promise.

- Voice Logging Analog, TDM and SIP
- Quality Monitoring with eveluation, coaching and reporting modules
- Screen Recording
- E-Coaching
- CRM integration
- Interaction Analytics, Speech Analytics & Speech-to-Text
- Integtrated customer feedback tool
- Implementation
- 24 x 7 support

Contact: +31 70 350 4500

Bumicom Telecommunicatie B.V.

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