Jeff Sorrentino Cmgr McMi

Jeff Sorrentino CMgr MCMI possesses extensive experience in service management, primarily focusing on corporate and customer services. Currently serving as Service Manager for Corporate Services at Bupa Global since March 2014, Jeff ensures the delivery of superior service experiences for large corporate clients and provides leadership to frontline teams. Previous roles at Bupa include Service Manager positions in Broker Services and Customer Services, as well as serving as Global Service Account Manager. Prior to joining Bupa, Jeff held various positions at Citi Brasil, where responsibilities included leading a processes support team and working as a business analyst. Earlier experience also includes underwriting and customer service roles at Legal & General and serving as an intern at Banco do Nordeste. Jeff holds a Bachelor's Degree in Business Administration and is a member of the Chartered Management Institute.