Venkat Menon

Chief Operating Services Officer at Burgan Bank

Venkat Menon has a diverse work experience spanning over several years. Venkat started their career at Standard Chartered Bank in 1991 as a Manager Payments. Venkat then moved to HDFC Bank and worked as a Senior Assistant Vice President for Retail Operations. In 2000, they joined BNP Paribas India as the Head of Operations, where they had overall management responsibility for various departments. In 2004, they joined Qatar National Bank as the Head of Operational Risk and Business Development. Venkat played a crucial role in developing operation risk control policies. In 2005, they became the General Manager Operations at Burgan Bank and later held various roles such as Chief Operating Officer and Chief Retail Banking Officer. Eventually, they became the Group Chief Operations & Technology and the Chief Center of Excellence. Currently, they hold the position of Chief Operating Services Officer at Burgan Bank.

Venkat Menon earned an MBA in General Management from the University of Mumbai. In addition, they obtained a certification as an SDN Accredited Practitioner from the Service Design Network in July 2022.

Location

Kuwait City, Kuwait

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Burgan Bank

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Established in 1977, Burgan Bank is the youngest commercial Bank and second largest by assets in Kuwait, with a significant focus on the corporate and financial institutions sectors, as well as having a growing retail, and private bank customer base. Burgan Bank has majority owned subsidiaries in the MENAT region supported by one of the largest regional branch networks which include Gulf Bank Algeria - AGB (Algeria), Bank of Baghdad - BOB (Iraq & Lebanon),Tunis International Bank – TIB (Tunisia), and fully owned Burgan Bank – Turkey, (collectively known as the “Burgan Bank Group”). Furthermore, Burgan Bank has a present in the UAE through its corporate office (“Burgan Financial Services Limited) which had helped the bank to participate in multiple financing opportunities in the UAE. The Bank has continuously improved its performance over the years through an expanded revenue structure, diversified funding sources, and a strong capital base. The adoption of state-of-the-art services and technology has positioned it as a trendsetter in the domestic market and within the MENA region. Burgan Bank’s brand has been created on a foundation of real values – of trust, commitment, excellence and progression, to remind us of the high standards to which we aspire. ‘People come first’ is the foundation on which its products and services are developed. The bank was re-certified with the prestigious ISO 9001:2015, making it the one of the few banks in the GCC and Kuwait to receive such certification for the Fifth consecutive time. The Bank also has to its credit the distinction of being the only Bank in Kuwait to have won the JP Morgan Chase Quality Recognition Award for twelve consecutive years. Burgan Bank, a subsidiary of KIPCO (Kuwait Projects Company), is a strongly positioned regional Bank in the MENA region.


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Headquarters

Kuwait, Kuwait

Employees

501-1,000

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