Business Systems
Hamish Cliff is an accomplished professional with extensive experience in consulting, client success, and project management within the IT managed services and contact centre sectors. Currently serving as Head of Consulting, Head of Client Success & Marketing, and Head of Client Services at Business Systems since January 2022, Hamish previously held significant roles at acrinax, including Head of Client Success and Head of CX Transformation. Hamish's expertise spans across various prestigious organizations, including Ruby James Ltd., Dimension Data, The Merchants Group, BGL Group, and Minerva International Ltd., where Hamish contributed to operational performance improvement and client relationship development. Educational qualifications include attendance at Nene College, Northampton, and Barnard Castle School.
Business Systems
Business Systems specializes in providing call recording and workforce optimization solutions and today ranks as one of the most experienced independent providers with expertise covering systems design, project management, implementation, and ongoing service delivery and support.