Business Systems
Samantha Badham is an experienced professional in service delivery and IT management, currently serving as the Head of Global Service Delivery at Business Systems since January 2022. Prior roles include Head of Service Delivery and Service Delivery Manager at acrinax, as well as Service Assurance Manager at NTT DATA UK, where contributions focused on enhancing client relationships and delivering high-quality IT services across various sectors. Samantha's career began at Vodafone as a Contract Support Coordinator, followed by administrative roles at Pertemps, and customer service at Forest Holidays. Educational qualifications include a Bachelor of Arts in Criminology with Law from Keele University and the University of Derby.
Business Systems
Business Systems specializes in providing call recording and workforce optimization solutions and today ranks as one of the most experienced independent providers with expertise covering systems design, project management, implementation, and ongoing service delivery and support.