C1
Alice Heckman has over 20 years of work experience in the telecommunications industry. Alice started their career at Avaya in 1997 as a Senior Contact Center Consultant. Alice then joined MVD Communications in 2003 as a Call Center Consultant. In 2007, they joined ConvergeOne as a Call Center Specialist Team Lead.
Alice Heckman attended Balboa High School but their degree and field of study are unknown. Alice also attended Indiana State University, where they studied Business, but the start and end years are not specified.
This person is not in any offices
C1
5 followers
C1 is transforming the industry by creating connected experiences that make a lasting impact on customers, our teams and our communities. More than 10,000 customers use C1 every day to help them build meaningful connections through innovative and secure experiences. Our NPS of 80, placing us in the World Class category for the fourth consecutive year, is a testament to our ability to provide customers with the highest level of customer satisfaction, responsiveness, and deep domain expertise. C1 collaborates with most of the Fortune 100 companies along with other key global industry partners to deliver solutions with a total lifecycle approach. C1 holds more than 5,600 technical certifications across thousands of engineers throughout North America, including three Customer Success Centers.