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Duncan Jackman

Senior Director, Business Intelligence at C1

Duncan Jackman is an experienced senior director specializing in business intelligence and sales operations analytics, currently at C1 since December 2020, where responsibilities include sales reporting and data integrity. Previously, Duncan held various leadership roles at Altivon from 2009 to 2020, focusing on sales strategy, operations, and enterprise operations, directly reporting to the CEO and contributing to key deliverables such as lead generation, data governance, and business analytics. Duncan's career began at IBM as a senior consultant in the contact center domain, following a role as a QA specialist at Squirrel Systems. Academic background includes a degree from the British Columbia Institute of Technology.

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C1

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C1 is transforming the industry by creating connected experiences that make a lasting impact on customers, our teams and our communities. More than 10,000 customers use C1 every day to help them build meaningful connections through innovative and secure experiences. Our NPS of 80, placing us in the World Class category for the fourth consecutive year, is a testament to our ability to provide customers with the highest level of customer satisfaction, responsiveness, and deep domain expertise. C1 collaborates with most of the Fortune 100 companies along with other key global industry partners to deliver solutions with a total lifecycle approach. C1 holds more than 5,600 technical certifications across thousands of engineers throughout North America, including three Customer Success Centers.