C1
Gwen Barone is an experienced Customer Success Manager at ConvergeOne since March 2019 and has been a Senior Program Manager at Avaya Inc since July 2000, where responsibilities include managing over 30 concurrent programs for Fortune 500 clients and coordinating project managers and teams. With a robust background at Lucent Technologies, Gwen advanced from Sales Representative to Project Manager and oversaw significant projects, such as a $7 million implementation of a voicemail network for Citibank. Gwen holds a Bachelor of Arts degree in Biology/Pre-Med from Washington & Jefferson College, earned between 1985 and 1989.
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C1
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C1 is transforming the industry by creating connected experiences that make a lasting impact on customers, our teams and our communities. More than 10,000 customers use C1 every day to help them build meaningful connections through innovative and secure experiences. Our NPS of 80, placing us in the World Class category for the fourth consecutive year, is a testament to our ability to provide customers with the highest level of customer satisfaction, responsiveness, and deep domain expertise. C1 collaborates with most of the Fortune 100 companies along with other key global industry partners to deliver solutions with a total lifecycle approach. C1 holds more than 5,600 technical certifications across thousands of engineers throughout North America, including three Customer Success Centers.