C1
John Sparks has extensive experience in quality and continuous improvement, currently serving in this capacity at ConvergeOne since September 2014, where the focus is on the Voice of the Customer to guide project selection. Prior roles include Director of the North America Service Management Center at Atos International, overseeing ITIL processes and service management for North America accounts, and Global Service Delivery Manager at Atos, delivering infrastructure management services. Earlier experience includes Business Development Manager at WHITTMANHART, Account Executive at Indecon, Inc., and Manager of Professional Services at Synchrony. John Sparks holds an MBA from Xavier University and a BS in Accounting from the University of Cincinnati.
This person is not in any teams
This person is not in any offices
C1
5 followers
C1 is transforming the industry by creating connected experiences that make a lasting impact on customers, our teams and our communities. More than 10,000 customers use C1 every day to help them build meaningful connections through innovative and secure experiences. Our NPS of 80, placing us in the World Class category for the fourth consecutive year, is a testament to our ability to provide customers with the highest level of customer satisfaction, responsiveness, and deep domain expertise. C1 collaborates with most of the Fortune 100 companies along with other key global industry partners to deliver solutions with a total lifecycle approach. C1 holds more than 5,600 technical certifications across thousands of engineers throughout North America, including three Customer Success Centers.