C1
Melissa Gillette is an accomplished Solutions Architect and Senior Design Engineer at C1, with extensive experience in supporting a large-scale cloud program for a global aerospace client since 2019. Previously, at Carousel Industries, Melissa served as Design Engineering Manager, mentoring a team of ten Design Engineers, and also held the role of Senior Design Engineer, focusing on complex voice and contact center designs. Melissa's career began at Avaya as Systems Engineer IV, recognized as a Subject Matter Expert in various Avaya products, and earlier at Lucent Technologies as an Order Service Agent. Melissa's educational background includes studies at the University of Phoenix and Western Carolina University.
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C1
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C1 is transforming the industry by creating connected experiences that make a lasting impact on customers, our teams and our communities. More than 10,000 customers use C1 every day to help them build meaningful connections through innovative and secure experiences. Our NPS of 80, placing us in the World Class category for the fourth consecutive year, is a testament to our ability to provide customers with the highest level of customer satisfaction, responsiveness, and deep domain expertise. C1 collaborates with most of the Fortune 100 companies along with other key global industry partners to deliver solutions with a total lifecycle approach. C1 holds more than 5,600 technical certifications across thousands of engineers throughout North America, including three Customer Success Centers.