C1
Sal Mastrogiovanni has a diverse work experience spanning over 17 years. Sal currently holds the position of Senior Director of Managed Services Operations at Company C1, a role they have held since 2017. Prior to that, they served as the Director of CSC Enterprise and as a Senior Manager of Enterprise at the same company.
Before joining C1, Mastrogiovanni worked at Strategic Products and Services (SPS) for 7 years. Within SPS, they held various positions including Director of Technical Support Services, Manager of Avaya Tier 3, Technical Team Lead for the Product Escalation Team, Technical Team Lead for the Initial Response Team, and Systems Analyst for Converged Solutions.
Mastrogiovanni began their career at Consultedge as a Help Desk Systems Engineer, a role they held for nearly 3 years.
Overall, Mastrogiovanni's work experience showcases their growth and expertise in the technical support and management fields.
Sal Mastrogiovanni attended The College of New Jersey from 2001 to 2005, where they earned a Bachelor's degree in Computational Physics.
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C1
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C1 is transforming the industry by creating connected experiences that make a lasting impact on customers, our teams and our communities. More than 10,000 customers use C1 every day to help them build meaningful connections through innovative and secure experiences. Our NPS of 80, placing us in the World Class category for the fourth consecutive year, is a testament to our ability to provide customers with the highest level of customer satisfaction, responsiveness, and deep domain expertise. C1 collaborates with most of the Fortune 100 companies along with other key global industry partners to deliver solutions with a total lifecycle approach. C1 holds more than 5,600 technical certifications across thousands of engineers throughout North America, including three Customer Success Centers.