Cactus Communications
Saeka Horikoshi is a seasoned professional with extensive experience in customer service and client management, currently serving as Senior Customer Service Manager at Cactus Communications since March 2017. In this role, responsibilities include leading large projects, managing client complaints, and overseeing contact center solutions. Previously, Saeka held various positions at Cactus Communications, specializing in the Japan market and contributing to UX research and VIP client management. Prior experience includes roles at ROCKON CO LTD. as a Translator, The University of Tokyo as a Secretary, and MUFG Securities in stock brokerage, among others. Saeka holds a Bachelor of Arts in International Relations from Shizuoka University, complemented by studies at Pacific Gateway International College.
Previous companies
This person is not in any teams
This person is not in any offices
Cactus Communications
15 followers
Cactus Communications is a leading provider of communication solutions, including academic and scientific editing, medical communications, publication support services, English-language workshops, transcription, and translation. Their company mission is to enable growth through effective communication.