Eleanor Williamson

Eleanor Williamson has a diverse work background with experience in customer service, client solutions, and underwriting. Eleanor currently holds the position of Head of Customer Experience at Cadent Gas Limited, a role they began in April 2022. Prior to this, they served as the UK Senior Client Delivery Manager at Sitel UK & Ireland from January 2021 to April 2022. Eleanor also worked at Volkswagen Group UK Ltd, where they held the positions of Customer Service Transformation Manager from April 2020 to January 2021 and Customer Service Manager from May 2018 to April 2020. Before joining Volkswagen, they served as a Customer Service Manager at Motor Insurers' Bureau (MIB) from November 2015 to May 2018. Earlier in their career, they worked as a Client Solutions Manager at Personal Group from February 2014 to November 2015, a Specialist Underwriter at Ageas in the UK from February 2008 to August 2012, an Assistant Casework Manager at Financial Ombudsman Service from October 2001 to February 2008, and a Customer Relations Manager at AIG from an unspecified period in 2001 to 2003.

Eleanor Williamson began their education at Thornden School, where they attended from 1985 to 1989. However, no degree or field of study information is provided for this period. In 2012, they enrolled in The Open University and graduated in 2016 with a degree in Criminology & Social Policy, focusing on Criminology. Following this, they pursued a Master of Science (MSc) degree in Criminal Psychology at the University of Portsmouth from 2016 to 2018. Eleanor then returned to The Open University in 2019 and completed their Bachelor of Science (BSc) degree in Social Psychology in 2022. Additionally, in 2017, they also pursued another MSc degree in Criminal Psychology from the University of Portsmouth, although the end year for this degree is not provided.