Jaime Vega

Call Center Representative/ Guest Services Lead at Caesars Entertainment

Jaime Vega has over nine years of experience in customer service and operations within the hospitality and gaming industries. Currently serving as a Call Center Representative and Guest Services Lead at Caesars Entertainment Corporation since October 2014, Jaime assists management with escalated guest concerns and maintains communication across various departments to ensure resolution. Prior roles include Casino Customer Service Representative, where Jaime handled reservations for high-level loyalty members, and Call Center Traffic Analyst, responsible for scheduling and productivity reporting. Previous experience includes a role as a Tax Collector at LERETA, LLC, and Document Controller at Recall Total Information Management Pte Ltd. Jaime holds an Associate of Arts and Sciences degree in Business Administration and Management from the College of Southern Nevada and an Associate's degree from Citrus College.

Location

Las Vegas, United States

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Caesars Entertainment

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Caesars Entertainment Corporation is a holding company. The Company provides casino-entertainment and hospitality services. The Company's segments include Caesars Entertainment Resort Properties, LLC (CERP), Caesars Growth Partners, LLC (CGP) and Other. The Company's resorts operate primarily under the Harrah's, Caesars and Horseshoe brand names. The Company also owns the London clubs international family of casinos. The Company's facilities include gaming offerings, food and beverage outlets, hotel and convention space, and non-gaming entertainment options. As of July 14, 2017, the Company through its subsidiaries, operates 47 casinos in 13 states and five countries. As of December 31, 2016, CERP owned six casinos in the United States and The LINQ promenade along with leasing Octavius Tower at Caesars Palace Las Vegas (Octavius Tower) to Caesars Entertainment Operating Company (CEOC) and gaming space at The LINQ promenade to CGP.


Employees

10,000+

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