Helienna Wensink

Helienna Wensink possesses extensive experience in technical and UX writing, currently serving as a Senior Product Content Owner at Calabrio, Inc. since February 2019. In this role, responsibilities include leading the documentation and in-app notification strategy for product transitions, collaborating with development teams, and creating user-friendly documentation and training materials for a multi-product suite. Previous positions include Contract Technical Writer at Medica and Technical Writer at Edmentum, where contributions involved developing operating procedures and educational research publications. Helienna has also held various teaching roles at institutions such as the University of Northwestern - St. Paul and the University of Phoenix, specializing in composition and technical writing. Helienna holds a Master’s Degree in Technical Communication and another in English - Literary Studies.