Call Box
Allen Dinsmore is an experienced support professional with a background in technical assistance and customer service. Currently serving as a Support Agent at Call Box since November 2021, Allen provides support for clients and staff with technical issues related to the company's system and services. Prior experience includes roles as a Hardware Software Member Support at Peloton Interactive, Information Technology Technician at Infinity Solutions, Geek Squad member at Best Buy, and Sales Floor Associate at Office Depot. Allen holds a High School Diploma from Parkway High School, with additional education completed at Louisiana Tech University from 2017 to 2018.
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Call Box
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Call Box offers a comprehensive solution that cultivates accountability and reduces inefficiencies in phone handling processes. The company features a human and artificial intelligence call review ti uncover and resolve gaps in phone processes with a unique combination of human reviewers and machine learning technology. It also has partnerintegrations, providing a one-click access to customer records from your contact management or appointment scheduling system.