Call Box
Bryce Caruthers has a diverse background in IT and audio-visual coordination, currently serving as an IT Ops Engineer I and Application Developer I at Call Box since April 2021. Prior experience includes roles as a Software Engineer at Quorum Software, where bug resolution and software modifications were key responsibilities, and as a West Campus Audio Visual Coordinator at Walnut Ridge Baptist Church, overseeing AVL teams and training volunteers. Earlier positions include NOC Manager and Customer Support Supervisor at Call Box, where incident management processes were developed, and various roles at Texas Health Resources, focusing on application analysis and project management. Bryce holds a BBA in Management Information Systems from Dallas Baptist University.
Call Box
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Call Box offers a comprehensive solution that cultivates accountability and reduces inefficiencies in phone handling processes. The company features a human and artificial intelligence call review ti uncover and resolve gaps in phone processes with a unique combination of human reviewers and machine learning technology. It also has partnerintegrations, providing a one-click access to customer records from your contact management or appointment scheduling system.