Call Journey, a global leader in Conversation Intelligence, specializes in data, voice, and text analysis. Our primary focus is simplifying the conversion of various audio, chat, and email interactions, including unstructured data, into structured data for analysis. 

Our team of passionate AI experts leverages cutting-edge Natural Language Processing (NLP) and Artificial Intelligence (AI) technologies to provide industry-leading analytics. 
 
By analyzing call interactions, Call Journey demystifies contact center exchanges and delivers actionable insights for long-term customer and employee success. 
 
With our end-to-end solution, Call Journey empowers customers to address significant challenges impacting customer experience, employee proficiency, business performance, risk management, and compliance.


AI/ML

Analytics

Call Center

Enterprise Software

Software Engineering

Call Journey CI

Call Journey CI's headquarters in Granville, Australia

Paul Humphrey

Katrina Humphrey

Adrian Kilduff

Troy Rees

Leadership Team

Data and Analytics Team

Call Journey CI

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Leadership Team

Data and Analytics Team

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