CALLMAX DOMINICANA
Rafael Alexis Hernandez Mendez is an experienced professional with a diverse background in customer support and technical services. Currently serving as an Ejecutivo de cuentas at CALLMAX DOMINICANA since January 2017, Rafael provides support for internet, cable, and telephone services as well as billing assistance. Since January 2006, Rafael has worked independently with Alex Security System, specializing in sales, installation, and repair of security systems and related technologies. From August 2010 to June 2014, Rafael held the position of Encargado del Centro Tecnico at WIND telecom, where responsibilities included maintenance of TV and internet equipment, technical support, and customer service. Rafael holds a degree in Ingeniería from Universidad Abierta para Adultos, completed in 2018, with a focus on software engineering.
CALLMAX DOMINICANA
Our low cost, multisite and multilingual capabilities will get your attention. Callmax is a BPO and call center service provider located in Santiago, Dominican Republic. Most of our customers are located in the U.S., Canada, the Caribbean and Spain. We specialize in providing individualized contact with your customers, including multilingual capabilities. We maximize your up-selling and cross-selling opportunities to make each of your programs as profitable as possible. Founded in 2006, we currently operate in Santiago, which is the second largest city in the Dominican Republic. We have the capacity and the technology. We have the best people to treat your customers the old-fashioned way with courtesy, friendliness and intelligence.