CallMiner
As Vice President of Product at CallMiner, Bruce is responsible for product management, strategy, and roadmap. He has over 15 years of experience in product management and software development, and has played key product leadership roles through various stages, from startup to major industry players. Prior to CallMiner, Bruce was the was the head of product at KMI, an enterprise SaaS software company, leading the product organization in developing simple, easy to use analytics and risk management products. Bruce has a BA degree from Simon Fraser University, and an MBA from the University of Newcastle.
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CallMiner
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CallMiner is the global leader in conversation analytics to drive business performance improvement. Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment and identify patterns to reveal deep understanding from every conversation.