CallMiner
Devin Mason has extensive experience in managing customer relationships and success in the SaaS industry. With a background in compliance and customer relationship management, Devin has successfully led strategic partnerships and increased revenue for high-profile accounts. Currently serving as a Customer Success Manager at CallMiner, Devin continues to drive growth and retention through strategic account management. With a Bachelor's degree in Mass Communication/Media Studies from Clark Atlanta University, Devin brings a well-rounded skill set to their role in customer success management.
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CallMiner
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CallMiner is the global leader in conversation analytics to drive business performance improvement. Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment and identify patterns to reveal deep understanding from every conversation.