CallMiner
Frank Sherlock is a seasoned executive with extensive experience in international business development and strategic growth within the technology sector. Currently serving as VP International at CallMiner since June 2016, Frank leads the international growth strategy for advanced Speech and Text Analytics solutions. Prior roles include Head of Cloud Sales EMEA at Genesys, where Frank focused on expanding the Outbound Engagement Cloud business, and Global Business Development Director at SoundBite Communications, achieving significant channel growth. Frank has held various leadership positions, including Managing Director at Intervoice/Convergys and Intervoice Ltd, overseeing large teams and P&L responsibilities while driving international expansion. Frank's earlier experience includes key roles at Marconi UK Business Division and GPT, complemented by an MBA and telecommunications engineering education.
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CallMiner
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CallMiner is the global leader in conversation analytics to drive business performance improvement. Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment and identify patterns to reveal deep understanding from every conversation.