CallMiner
Lucy French has a strong background in marketing, with experience in managing and delivering marketing campaigns for various companies across different sectors. Lucy has a wealth of skills in product marketing, website management, content creation, market research, social media management, event organization, internal brand development, advertising management, email marketing campaigns, competitor research, and more. Their educational background includes a MA in Childhood and Society, BA Hons in Early Childhood Studies, and ongoing studies towards a CIM Diploma in Professional Marketing.
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CallMiner
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CallMiner is the global leader in conversation analytics to drive business performance improvement. Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment and identify patterns to reveal deep understanding from every conversation.