CallMiner
Mindy Phillips has a Bachelor of Arts in Speech Communication from the University of North Carolina at Chapel Hill and a Master of Business Administration from Florida State University. With years of experience in various project management roles at companies such as CallMiner, Lee Memorial Health System, TECO Energy, and The Nielsen Company, Mindy has held positions such as Sr. Director, Director, Manager, Lead, and Business Process Leader. Currently serving as Sr. Director, Customer Operations at CallMiner, with a focus on Project Management Office (PMO) and Customer Success Operations.
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CallMiner
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CallMiner is the global leader in conversation analytics to drive business performance improvement. Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment and identify patterns to reveal deep understanding from every conversation.