Jeremiah Martin

Jeremiah Martin is a seasoned professional with extensive experience in customer care and Salesforce administration. Currently serving as a Customer Care Client Specialist and Senior Customer Care Representative at Alight Solutions since June 2017, Jeremiah has demonstrated strong leadership skills in leading client sessions, gathering requirements, and creating documentation for solutions. As a Certified Salesforce Administrator through the Talent Stacker Salesforce Career Development Program, responsibilities include configuring data integrations, maintaining Salesforce security, and conducting end-user training sessions. Additionally, Jeremiah has worked as an English Second Language Instructor at Cambly Inc. since January 2020 and has previous experience as a Benefits Representative at Aon Hewitt and a Substitute Teacher at Cleveland ISD. Jeremiah holds a Bachelor of Science in Anthropology from the University of Houston and continues to enhance skills through Trailhead by Salesforce.