Erum Karim

Erum Karim is a knowledgeable professional with extensive experience in account services and customer relations. Currently serving as a Senior Account Services Representative at CamelBak since December 2015, Erum manages order processing for specialty accounts while ensuring high levels of customer satisfaction. Previous roles include Consumer Warranty Representative at CamelBak, where responsibilities focused on evaluating warranty returns and inventory management, and Consumer Experience Representative at Jimmy Styks LLC, overseeing warranty inquiries and order processing. Earlier experience as a Shift Supervisor at Panera Bread involved managing a team in a busy environment, focusing on operational efficiency and customer service. Erum holds an Associate's Degree in Social and Behavioral Studies from Santa Rosa Junior College, completed in 2016.