Camunda
Agnes K. is a seasoned professional with extensive experience in customer success management, supply chain operations, and client relations. Currently serving as a Senior Customer Success Manager at Camunda since April 2019, Agnes K. manages a portfolio of 50 customers with a renewal value of €3.7 million, trains new team members, and contributes to product roadmap discussions. Prior roles include Supply Chain Operations Specialist at Nestlé and Expert Care Manager at SAP Ariba, where Agnes K. focused on customer training and satisfaction. With a solid foundation in sourcing and vendor management from positions at Accenture and Ariba, complemented by a Master's degree in International Migration and Ethnic Relations from Malmö University, Agnes K. demonstrates a commitment to enhancing customer experiences and operational efficiency.