Olivier Fiaty-Amenouvor

Olivier Fiaty-Amenouvor currently serves as a Senior Customer Success Manager for North America at Camunda, managing a portfolio of Strategic and Enterprise Accounts with over $3M ARR and achieving significant renewal rates. In addition to this role, Olivier is a mentor at Customer Success Africa, fostering the next generation of professionals in the region, and a member of various organizations, including Success in Black, Vitally.io, Customer Success Collective, Preflight Community, and Gain Grow Retain, all aimed at enhancing diversity, collaboration, and performance in Customer Success. Prior experience includes a successful tenure at Mitchell International, where Olivier progressed through multiple roles, culminating in a Senior Customer Success Manager position, while achieving impressive renewal rates and contributing to the transition of clients to cloud-based solutions. Olivier holds a Bachelor of Science in Information Systems Security from ITT Technical Institute and an Associate of Science in Telecommunications Technology from UATM Gasa Formation.