CanadaHelps
Joel Kouassi is a skilled Technical Operations Analyst at CanadaHelps since June 2021, previously holding roles such as Bilingual Charity and Donor Relations Associate. Prior experience includes positions as a Bilingual Help Desk Specialist at Randstad Canada and a Bilingual Technical Support Specialist at Bell, where strong customer relationships and effective problem-solving were emphasized. Joel has also contributed as Event Staff at Community Lodgings Inc, coached youth organizations as a Business Coach, and worked as a Key Account Executive at Media Monitoring Services Côte D'Ivoire, focusing on customer satisfaction and team collaboration. Additional experience includes roles in marketing, campus ambassadorship, and public affairs. Educational credentials include a Bachelor's degree in Law, multiple certificates in Hospitality Administration/Management, Information Technology, and a Master's degree in Project Management from various institutions.
CanadaHelps
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CanadaHelps makes giving simple. We’re a non-profit social enterprise and registered charity, with a mission to engage Canadians in the charitable sector by providing accessible and affordable online technology to both donors and charities. We want to promote – and ultimately increase – charitable giving in Canada. Through CanadaHelps.org, anyone can donate online to any of Canada’s 86,000+ registered charities. We have proudly facilitated over $650 million in charitable donations through our website since launching in 2000. For donors, CanadaHelps.org is one-stop-shopping for online giving. Donors can give to all of their favourite charities in one place, and can take advantage of our many services including one-time giving, monthly giving, donations of securities, charity gift cards, and bilingual donor support services. For charities, CanadaHelps is an online fundraising solution that is affordable, easy, and secure. We offer customized donation pages, peer-to-peer fundraising, free online learning opportunities and charity resources, bilingual charity and donor support, and automatic e-receipting.