Sam Shoemaker

Sam Shoemaker is an experienced Operations Analyst at Candidly, where responsibilities include optimizing customer success policies and configurations while collaborating with various teams to enhance client experience. Previously, Sam held multiple roles at Better, including Team Lead for Issue Resolution, focusing on resolving complex file issues and improving departmental systems. Prior experiences at Compass involved managing agent success and onboarding processes, while earlier positions at organizations like The Corcoran Group and Urban Outfitters emphasized operational management and team development. Sam also contributes to the community as a board member for the American Civil Liberties Union of South Carolina and the AIDS Benefit Foundation of South Carolina. Educational credentials include a Juris Doctor from the University of South Carolina School of Law and a Bachelor of Science in Real Estate and Finance from the University of South Carolina.