Malorie Pro

Malorie Pro is a Quality Assurance Test Engineer and Technical Consultant at Canopy since August 2021, specializing in process workflow optimization and the development of reporting tools and dashboards, alongside integrations with external software systems. Previously held positions at Canopy include Technical Escalation Specialist, managing escalation tickets through various ticketing platforms, and Customer Experience Specialist, providing exceptional customer service and troubleshooting support. Malorie's background in healthcare encompasses roles such as Certified Surgical Technologist and Certified Nursing Assistant at multiple medical facilities, including University of Utah Health and Davis Hospital and Medical Center. Malorie is pursuing an Associate of Science in Computer Science at Weber State University, with prior certifications in Surgical Technology.