Shivam Kumar

Shivam Kumar is an experienced professional currently serving as a Service Level Manager at Capgemini since June 2024, focusing on the Service Level Management process. Prior to this role, Shivam held positions as a Project Manager at RestoLabs, where responsibilities included developing comprehensive project plans and ensuring alignment of project goals, and as an Associate Project Manager at Innefu Labs Pvt. Ltd., managing multiple B2G and B2B ICT projects. Shivam's earlier experience includes serving as a Project Manager at ACSG Corp, where coordination across departments and client satisfaction were key duties, as well as roles at Qriyo, Linux World, and GAIL (India) Limited during internship and trainee periods. Shivam holds a Bachelor's Degree in Computer Science from Rajasthan Technical University and has a strong educational background from Delhi Public School (DPS) and Dr. Virendra Swarup Education Centre.