Shrey Nougarahiya

Shrey Nougarahiya is a professional with extensive experience in customer success and project management, currently serving as Chief of Staff - Customer Success at Capillary Technologies since January 2020. In this role, Shrey has overseen over 50 implementations annually, focusing on cost-revenue regulation. Previous positions at Capillary include Project Controller and Customer Experience Specialist, where Shrey conducted in-depth analysis of over 100 loyalty programs across various industries. Shrey's earlier experience includes roles at the Airport Authority of India as a Business Analyst and as an intern at Bharat Sanchar Nigam Limited. Shrey holds a Bachelor of Engineering in Electronics and Telecommunication from the Institute of Engineering & Technology DAVV and is pursuing a Master of Arts in Counseling Psychology from Indira Gandhi National Open University.