Giles Hawtin

Giles Hawtin serves as the Chief Solutions Officer at Capita Public Services, a position held since August 2001, where responsibilities include managing a team of Solution Directors and developing impactful proposals to enhance customer outcomes. Previously, Giles held various leadership roles within Capita, including Director of Strategic Solutions and Director of Technology Solutions & Pre-Sales. With a focus on ICT strategy and innovation, significant contributions were made to Birmingham City Council through roles like Chief Technology Officer at both Service Birmingham and Local Public Services. Prior experience includes positions at McLarens Toplis, where network management for ICT-based insurance claims was established, and significant tenure at Capita Insurance Services, advancing in positions such as Systems Development Manager and Senior IT Manager. Giles holds qualifications as a Chartered Loss Adjuster and possesses over 20 years of experience in the insurance sector.