Hong B.

Hong B. is an accomplished Solutions Engineer II at Capital Group, specializing in US Payroll Implementation and agile project management for Workday-Dayforce integrations. With a strong background in defining product visions, developing technical documentation, and leading cross-functional teams, Hong has successfully driven projects that improve efficiency and collaboration within global finance environments. Previous roles include a Business Analyst/Manual QA Tester at Goosehead Insurance Agency, where Hong translated technical requirements, facilitated project launches, and managed product roadmaps. Additional experience as a Loan Processor at Caliber Home Loans, a Quality Auditor, and a Mental Health Specialist further enriches Hong's diverse skill set. Academic credentials include a Bachelor of Science in Psychology from the University of Massachusetts Amherst and professional training at General Assembly.