Capitec
Charlene Matambo is a skilled professional with a strong background in process innovation, customer experience design, and business analysis. With extensive experience in various roles within the banking and consulting sectors, Charlene currently holds a managerial position at Capitec, focusing on customer experience and service design in the business banking sector. Prior to their current role, Charlene gained valuable experience at Nedbank and IQ Business, where Charlene specialized in commercial banking, product design engineering, and management consulting. Charlene's educational background includes degrees in civil engineering, digital transformation strategy, and a specialization in strategy, innovation, and design thinking.
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Capitec
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Capitec Bank Holdings Limited is a South Africa-based bank controlling company. The Company is engaged in retail banking within the South African economic environment segment. The Company's retail banking business sells a retail bank product, Global One, which enables clients to transact, save and borrow. Its business services include card machines, workplace banking, salary transfers and financial skills. It also provides money management solutions. The Company holds interests in its principal subsidiary, Capitec Bank Limited (Capitec Bank). Capitec Bank is a South African retail bank, which focuses on banking services and provides savings, transacting and unsecured lending products to individuals. The Company's Global One card is linked to respective customer's transaction/savings account and gives them various ways to access their money and transact across the world. The Global One card can be used in card machines, online shopping and telephone/mail orders.