Laura Andrews, MS, NCC

Laura Andrews is the Strategic Customer Success Manager at CaptivateIQ, managing customer goals, relationships, and contracts. Previously, Laura served as a Customer Success Manager at the same company, focusing on customer satisfaction and adoption. Prior to their role at CaptivateIQ, Laura worked at Duke University as the Director of DukeReach and Associate Dean of Students, overseeing student support programs and mental health services. Laura also held positions as an Assistant Dean of Students and Assistant Director of Student Life at UNC Greensboro and The Fuqua School of Business. Laura holds a Master's degree in Counseling from the University of North Carolina at Greensboro.