Simon Jones

Simon Jones is a highly experienced Senior Microsoft 365 and Endpoint Engineer at Cardiff University, where responsibilities include managing a collaborative tools platform and over 75,000 active mailboxes. Simon possesses significant expertise across the Office 365 suite and is actively involved in transforming workplace productivity through the implementation of various tools and services, leveraging Enterprise Mobility and Security (EMS) and Azure AD. Prior roles include Systems Manager, providing tailored computing services, and Computer Support Officer, delivering IT support and maintenance. Simon's background includes senior analyst positions at Virgin Media and BT Global Services, involvement in project management as an Independent Consultant, and IT system management with the National Assembly for Wales. Simon holds a degree from the University of the West of England and has a foundation in technical support roles dating back to 1997.