CareFirst
Christopher Covington has a strong background in operations management, with experience in leading large teams within the healthcare industry. Christopher has held roles such as Operations Manager at CareFirst BlueCross BlueShield, Global Call Center Manager at MedProTech, LLC, and Operations Supervisor at Keystone Mercy Health Plan. With a focus on employee development, training, and customer service, Christopher has successfully improved team performance and achieved key performance indicators in their roles. Additionally, as an Auditor II and Member Service Representative at Independence Blue Cross, Christopher demonstrated expertise in implementing controls, conducting audits, and increasing productivity.
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CareFirst
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At CareFirst BlueCross BlueShield, we’re building the future of healthcare with the widest coverage and the largest network for medical, dental and vision insurance in Maryland, Washington, D.C. and Northern Virginia