John Ford

John (Jeff) Ford is a highly experienced professional with a robust background in operations, management, and collections across various industries. Currently serving as Shift Supervisor at CDS Club Demonstration Services since April 2024, Ford also holds the position of Senior Director of Operations for Individual Market, Enrollment, Billing & Collections at CareFirst Blue Cross Blue Shield since January 2011, where responsibilities include overseeing enrollment and billing processes. Previous roles include Chief Operating Officer at Edison Worldwide, Director of Default Management Operations at Sallie Mae, Senior Vice President at Wells Fargo, and extensive management experience at Bally Total Fitness and Provident Bank of Maryland. Ford possesses a Bachelor of Science in Business Administration from Villanova University and a Master's in Business Administration from the University of Baltimore.