Carelon Insights
Heidi C. is an experienced occupational therapist and team lead currently serving at Carelon as the PAC-IM Team Lead of Clinical Review since September 2022, following a role as Senior Therapy Reviewer at Jackson Therapy Partners. With a strong background in pediatric and adult therapy, Heidi has worked in various capacities, including as an occupational therapist at Alabama Pediatric Therapy Services, focusing on treatment plans for children, and as a regional director of operations at Dynamic Rehabilitation, overseeing therapy operations across multiple facilities. Additionally, Heidi has held positions such as Clinical Analyst Coordinator at Platinum Healthcare and Rehab Director at Restore Therapy Services, demonstrating expertise in clinical workflow analysis, policy development, and team management. Heidi holds a Master's degree in Occupational Therapy from Bay Path University and a Bachelor's degree in Exercise Science and Wellness from Jacksonville State University.
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Carelon Insights
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At Carelon, they know that whole health can be achieved only when the entire system is connected. When everyone is on the same page through integrated digital tools and shared data. When a vision for a healthier system and better outcomes is united across all the healthcare system’s stakeholders — from individuals, health plans, employers, and providers to government agencies, pharmacies, and life science organizations.