Mike Ma is a Senior Systems Analyst at CareRx Corporation since February 2023, with prior experience as a Senior Platform Analyst at Loblaw Companies Limited from March 2022 to December 2022, where responsibilities included collaboration with support vendors and driving root cause analysis for major incidents. Mike also served as a Technology Specialist at Telus Health from April 2020 to March 2022, providing technical consultancy and remotely converting software, and previously managed the Customer Experience team as Team Manager at Telus Health from October 2017 to April 2020. Earlier roles include Deployment Specialist at Kroll Computer Systems, where Mike assisted pharmacies with hardware issues and handled software conversions, and Sales Representative at Canada Computers, focusing on computer component selection and inventory management. Mike holds a Bachelor's Degree in Applied Computing and a Diploma in Wireless and Telecommunications Technology from the University of Guelph and Humber College, respectively.
CareRx Corporation
CareRx Corporation is Canada’s leading provider of specialty pharmacy services to seniors. We serve long-term care homes, retirement homes, assisted living facilities, and group homes. We are a national organization with a large network of pharmacy fulfillment centres strategically located across the country. This allows us to deliver medications in a timely and cost-effective manner and quickly respond to routine changes in medication management. We take an active role in working with our home operator partners to promote resident health, staff education, and medication system quality and efficiency.