Carewest Innovative Health Care
Customer Service · Full-time · Calgary, Canada
The Opportunity
We are actively seeking a Rehabilitation CSM for our fast paced, inpatient rehabilitation units, ambulatory C3 program and day hospital and long-term care units. As a Rehab CSM, you will be part of an interprofessional team driven to enhance health care delivery by utilizing evidence-based practice, standards and the full scope of your skills and experience to support clinical teams in providing exceptional care to Carewest clients. This role will be part of the leadership team at these sites and will collaborate to provide safe, quality client and family centered care while reflecting the shared vision, mission and values of Carewest. You will play a leadership role in supporting an integrated and holistic approach to client and family centered care, health promotion and maintenance.
Program Summary: Carewest is excited to offer the new position of a Rehabilitation Client Services Manager (CSM) that focuses on the diverse population we have throughout the organization in three core streams of business: post-acute rehabilitation programs, long-term care programs and ambulatory day programs. With a focus on clients at our Carewest Glenmore Park and Carewest Sarcee sites, the successful candidate will contribute to Carewest’s reputation as Calgary’s leading post-acute provider of short-term inpatient physical rehabilitation services for clients over the age of 18 years old.
Qualifications:
Experience: Required: Minimum 3 years acute care therapy experience within the last 5 years. Previous leadership roles such as Practice lead, supervisory or managerial experience. Experience working independently and as part of a multidisciplinary team, including physicians. Experience leading, implementing and evaluation of quality improvement initiatives. Demonstrated experience mentoring and leading others. Experience with policy and program development. Experience with the development and/or implementation of evidence-based practice. Experience with Netcare, Connect Care. Preferred: Excellent interpersonal, written and verbal, and teaching skills are required. Demonstrated knowledge and expertise in the areas of strategic planning, project management, utilization management, quality improvement, data analysis, program evaluation, systems perspective and change management.
Position Details
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Carewest Innovative Health Care
We select dedicated people just like you to care for our clients, those who offer compassion, knowledge and commitment to the treatment, progress, outcomes and lives of our clients. We are motivated to employ individuals who are passionate about what they do and, are naturally driven to uphold our client-centered approach, contribute to best-practice solutions and a desire to take their careers to the next level within Carewest. We are one of Canada’s largest public healthcare providers of complex continuing care, rehabilitation and recovery services, and a wide variety of community programs for seniors and adults under the age of 65. With 13 locations across Calgary and a team of over 2,600 employees, we offer a diverse, interdisciplinary and expert community of health care professionals. Our innovative practices allow for optimal opportunities to learn, grow and excel with us. Carewest has been recognized as one of Alberta’s Top Employers acknowledging our commitment to promoting a strong work/life balance, providing competitive salaries & benefits, and the promotion of teamwork in a collaborative healthcare environment. If you share our vision and are dedicated to joining our growing team, please review our open positions and apply today!