Mohamad Hamad

Mohamad Hamad is an experienced professional with over 14 years in customer service and business support. Currently serving as a Business Service Associate at CARFAX since June 2009, Mohamad has honed skills in customer satisfaction and support. Previous roles include Customer Service Representative at Pohanka Acura, where responsibilities involved managing a busy phone system and ensuring service quality, and General Expeditor at Expo Design Center, focusing on follow-ups for special orders and installations. Additionally, a background as a Solution Advisor at Gateway Country involved demonstrating hardware and software operations to enhance customer experience. Academic credentials include a degree from the University of the District of Columbia, completed in 1999.